Our Service Warranty
The purchase of a bike includes a 1 year service plan from the date of purchase. The service plan includes a free tune up within 90 days. All frames and components are warrantied as per the manufacturer's discretion. Warranties do not apply to wear or tear on bicycle parts (tires, tubes, brake pads, cables) or bicycles used for competition or commercial purposes.
Pierik's Cycle Retail Policy
All purchased items may be returned or exchanged for up to 7 days, given that:
Item has not been used or damaged
Item in new and re-saleable condition
All refunds are subject to Pierik's Cycle discretion and can be denied.
A receipt must be provided on any return of sale made.
Clothing can only be returned within 7 days if the tags are still on, with the exception of shorts which for hygienic reasons cannot be returned at any time.
Bicycles are subject to a 20% restocking fee.
All on sale and special order items are FINAL SALE.
**No returns on car racks,tools,shorts.**
COVID-19 POLICY STATES THAT RETURNS
MAY BE DENIED
ON ANY ITEMS PURCHASED AFTER MARCH 17TH.
UNTIL FURTHER NOTICE.
Monday to Friday: 11:00am to 6:30pm
Saturday 11:00am-5:00pm Sunday Closed
Call/TEXT 289-941-0703 or TEXT ONLY LINE 289-274-2950
OPEN - 5 CUSTOMER LIMIT - OPEN
3/4 Day Turnaround for Service